Our Very Own “Julie the Cruise Director” Wins Special Honor

Posted on: December 19th, 2017 by monroewheelchair

As every year comes to a close, Monroe Wheelchair’s Executive Team comes together to discuss nominations for the highest honor that can be given to an employee- the Employee of the Year. This annual award (now in its 23rd year) is given to the employee who goes above and beyond the call of duty all year long, exceeds management’s expectations of that individual, and makes a positive impact on customers and the entire company every day. This year, Rochester’s very own version of “Julie the Cruise Director”, Sue Merklinger, is Monroe Wheelchair’s Employee of the Year!

Sue started working for Monroe back in 2004 in our Billing Department and has since moved over to our A.A.C. division, Monroe Speech Designs, as our Funding Coordinator. Sue handles a tremendous volume of work and deals with numerous state Medicaid programs (anyone in this industry knows how challenging that can be). Sue has truly taken this position to the next level with a lot of extra hours and a smile on her face.  A comment from an Executive Team member sums up how she goes above the call of duty: “Sue has a great relationship with each of our AAC Salespeople and does an amazing amount of work for the sales team outside of managing the claim”. Besides these great qualities we can always count on Sue to initiate and organize extra-curricular activities. With Sue overseeing our Friday Jean’s Day collections we have donated over $60,000 to local charities.

The announcement came during our holiday celebration and Sue was a good sport as our President/CEO, Doug Westerdahl, shared some little known facts about Sue. Some of the highlights include: her nickname (besides “Julie the Cruise Director”- a Love Boat reference) is Raven, she loves singing and dancing to 90’s pop music, loves to travel, is a Redskins fan, and had the loudest sneeze of any human being ever!

Congratulations Sue Merklinger! Cheers to our 2017 Employee of the Year!

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